Outlook 2010 Renames Sent Items Folder

January 18th, 2011

Ran into the strangest problem today. One of our users Sent Items box was renamed to one of her contacts names. Since there is no way I know of to rename the Sent Items box, I was stumped.

Finally found the answer.

Open a command prompt as an administrator
Type "%ProgramFiles%\Microsoft Office\Office14\Outlook.exe" /resetfoldernames

That will launch Outlook and reset the folder names.

Hope this helps someone out there in the future.

2 Responses to “Outlook 2010 Renames Sent Items Folder”

  1. Daniel says:

    Thank you! I had the exact same problem and this resolved it.

  2. Steve says:

    Worked for me, cheers.

Leave a Reply to Steve